Some but not all problems can be repaired by remote access. Major malware infections and similar problems require "hands-on" shop service. You must have a basically functional computer with a reliable fast Internet connection. Priority or ugent service rates may apply. Pre-payment may be required.

Click here to download Remote Support Connection
in Internet Explorer - save to Desktop, then run
in Firefox - download, then run from download location

NOTE: Norton Antivirus 2010 and some other security programs will detect
this as a threat and block the download or immediately remove the program.
You may have to disable your antivirus software before downloading.

 

email: click here for web form     telephone: (315) 376-8879 TVA