Some but not all problems can be repaired by remote access. Major malware infections and other serious problems will require "hands-on" shop service. You must have a basically functional computer with a reliable fast Internet connection. Rates: $20/for first 10 minutes; $.75/minute additional min. Priority or ugent service rates may apply. Pre-payment may be required. By downloading and running the remote support connection application, you agree to the rates and to pay for the service time regardless of outcome.

Click here to download Remote Support Connection
in Internet Explorer - save to Desktop, then run
in Firefox - download, then run from download location

NOTE: Some other security programs may detect the remote support application
as a threat and block the download or immediately remove the program.
You may have to disable your antivirus software before downloading.

 

email: click here for web form     telephone: (315) 376-8879 TVA